Frequently Asked Questions
Find answers to common questions about our custom drum gear and accessories.
What is the lead time for a custom drum kit?
Custom drum kits typically take 12-16 weeks to manufacture, depending on the complexity of the design and current production volume.
Can I order replacement parts for my SJC kit?
Yes, we offer a full range of replacement lugs, hoops, and tension rods specifically designed for SJC shells.
Do you offer international shipping for large kits?
We ship worldwide. International rates and delivery times vary by destination and the size of the shipment.
Are your drum shells covered by a warranty?
Yes, all SJC shells carry a limited lifetime warranty against manufacturing defects to ensure your gear performs at its best.
Can I customize the hardware finish on my snare?
Absolutely. We offer various hardware finishes including chrome, brass, flat black, and custom powder coating.
Do you provide artist endorsements?
We are always looking for dedicated musicians. You can submit your press kit via our 'Artist Relations' portal for review.